Type Of Business:
Information technology services provider
Expertise:
Team building to capitalize on strengths; Enjoying working with a team that is not functioning at their full potential and help them to get to their full potential; Helping the team see that it is the company
Major Product/SVS:
Information technology services
Hobbies/Sports:
Running; Cooking; Traveling with her husband; Spending time with her 18 grandchildren
Charity:
American Red Cross; Casa De Los Ninos
Number Of Years In Profession:
17
Number Of Years In Current Position:
1
What Does He/She Attribute Success To:
She attributes her success to hard work, passion for delivering great customer service, and setting the bar high.
Why did you become involved in your profession or industry?:
She became involved in her profession because she loved technology and leading teams.
Position Responsibilities and Duties:
Overseeing a support department for a managed service provider; Providing information technology solutions to other businesses; Meeting with team members on daily basis; Coaching sessions; Interacting with customers for escalated situations; Reacting to spikes in work load to ensure they are servicing clients in a timely fashion; Hiring additional employees
Where Will You Be In 5 Years:
In five years, Ms. Legg hopes to continue the role she is currently involved in, improve her client satisfaction, grow the business, operate confidentially, and have a great experiences with DirectPointe, Inc.