Type Of Business:
Financial services company; Education; Non-profit
Marketing Area:
International and Banking
Major Product/SVS:
Banking; Investment and insurance products; Wealth management
Hobbies/Sports:
Reading; Watching movies; Spending time with her children and grandchild; Helping others with lessons learned from her life experiences
Education Degrees:
Coursework in Business, St. Hubert Catholic High School
Affiliations Awards:
The Philadelphia Donegal Association
Children's Names:
Ellen Mack Quinn, Michelle Mack and Megan Mack
Work History:
MARY ELLEN B. MACK
2031 BLEIGH AVENUE
PHILADELPHIA, PA 19152
Phone: 215-694-4428
Email: mebmack823@yahoo.com
EXPERIENCE
2011 PROJECT COORDINATOR/EXECUTIVE ASSISTANT
Mergis Group – Wells Fargo Bank, N.A. – Philadelphia, PA
• Designed and coordinated the policy and procedures for the entire East Coast personal bankers to become registered personal bankers to handle affluent customers’ investments by registering them for their Series 6, 63 and 65 testing with the Investment College.
• Updated approved registered bankers to the next level of testing Series 7 and 66 to sell life insurance and other specific investments.
• Researched past, present and near future students to asses the correct number of bankers and their levels to complete an informed list from the Investment College for the Senior Vice President of the Affluent Segment PennDel Region for follow-up procedures.
• Owned the procedure of being in constant touch with the testing bankers to offer encouragement or assistance through the testing period, along with informing their Branch Manager of their progress.
• Assisted the Senior Vice President and two Affluent Coaches with their administrative needs.
2010 MARKETING ADMINISTRATIVE ASSISTANT
Ajilon Professional Staffing – Wells Fargo Bank, N.A. - Philadelphia, PA
• Provided administrative support for the Vice President of International Marketing.
• Managed total product from start to finish on the International Trade Procedures; coordinating with other departments and working hand-in-hand with Creative team to produce this international tool for customers.
• Contributed extensively to the creation and rebranding of numerous GFITS materials related to the merger including 50+ brochures, sales pitchbooks, directories, etc.
• Generated research and documentation/idea for major International SIBOS meeting.
• Also, acted as backup to Salesforce.com and GFI Intranet Site.
• Proactively used Adobe and other marketing software.
• Provided support to other individuals throughout GFI on marketing/creative support.
2009 ADMINISTRATIVE COORDINATOR
Salus University, (Pennsylvania College of Optometry (PCO) Elkins Park, PA
• Provided administrative support for the new Dean of the Pennsylvania College of Optometry. Facilitated fully-functioning offices for the Dean and entire Faculty of PCO.
• Coordinated and documented all changes regarding programs and procedures. Set up an extensive training and informational binder for entire administrative staff to be used for Middle States evaluations (primary board responsible for audit and compliance of the curriculum of school).
• Proactively learned usage of Palm Pilot, Blackberry, Office Depot Supply Systems, Blackboard & Jenzebar programs to increase the efficiency of the office.
• Proctored student for specialized testing;
• Managed electronic and computerized versions of the Dean’s calendar.
• Initiated and created a process for creating a brand new budget process for the Dean.
2008 SENIOR ADMINISTRATIVE ASSISTANT
The Dubin Group - Asplundh GMC Isuzu, Inc. – Philadelphia, PA
• Provided administrative support for the General Managers of Sales, Service and Parts.
• Handled customer transactions using credit card machine; handled office cash box; ordered supplies; handled bookkeeping of daily sales transactions; computerized office and accounting procedures. Learned and used their ADP System to handle sales transactions for customers purchasing new or used truck sales.
• Temp. Position with The Dubin Group.
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Resume – Mary Ellen B. Mack
2007 ADMINISTRATIVE ASSISTANT
Arcadia University, Glenside, PA
• Provided direct to support to the VP of University Advancement.
• Coordinated and supervised student workers.
• Organized various meetings and took minutes for the Board of Director meetings.
• Handled the Vice President's calendar and scheduled appointments. Worked various school functions.
2002- 2007 ASIA ACCOUNT ADMINISTRATOR/MARKETING ADMINISTRATIVE ASSISTANT
Wachovia Bank, N.A., Philadelphia, PA
• Provided administrative support for two Vice Presidents, five Country Officers, three Regional Managers and fifteen Country Representatives for the GFITS’s Asia Group.
• Collected, compiled and distributed thirteen monthly reports and four weekly reports for 18 countries.
• Supervised, trained and rolled out the new pricing program for eight countries. .
• Created slide presentations on the growth of products and revenues for each Asia Countries.
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• Provided administrative support for the Vice President of International Marketing.
• Created and worked on PowerPoint presentations for sales staff. Helped to recreate Website for Wachovia International Marketing Department.
• Worked on Sales Pitchbook, Correspondent Bank Directory and various other marketing materials.
1998-2002 SENIOR ADMINISTRATIVE ASSISTANT
Janney Montgomery Scott, LLC, Philadelphia, PA
• Provided administrative support for the Senior Vice President in the Money Management Department.
• Created and maintained SVP's calendar and travel arrangement and other staff members.
• Created, organized and computerized the New Account Department.
• Created and computerized the billing system and monthly reports.
• Organized and handled major pension plan files, reports and 1099R forms along with monthly distribution reports.
• Organized and handled major branch mailings and created, organized and handled client mailings for new program.
• Updated on a quarterly basis the Marketing Assistant & Vice President's Revenue figures.
• Trained various staff members on computer programs.
• Computerized filing system for supervisor.
1997-1998 ADMINISTRATIVE REPRESENTATIVE/ RESEARCH DEPARTMENT
American College of Physicians, Philadelphia, PA
• Provided administrative support for the Director and three Researchers.
• Managed office, created and documented departmental policies and procedures.
• Organized and maintained department and floor office-operating supplies.
• Created slide presentations for executive meetings. Handled the departmental budget.
1997 ADMINISTRATIVE ASSISTANT
MRA Realty, Inc., Philadelphia, PA
• Provided administrative support for the President, two Managers and staff.
• Managed office and supervised support staff.
• Conducted computer-training classes.
• Organized and computerized filing system.
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Resume – Mary Ellen B. Mack
1996-1997 ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
Archdiocese of Philadelphia - Office for Renewal Of Pastoral Life, Philadelphia, PA
• Provided administrative and office management support to the Director and staff.
• Managed office, prepared annual budget and supervised support staff.
• Utilized advanced computer skills to create, organize and publish the annual resource calendar.
• Conducted computer training classes.
• Liaison with parishes and high schools.
1988-1994 MARKETING ADMINISTRATIVE ASSISTANT
Firstrust Bank, Philadelphia, PA
• Supported the Vice President of Marketing and three professional staff.
• Organized, coordinated, scheduled and monitored marketing and direct mail programs.
• Managed in-house PC-based computer models to track results and trained staff in technology.
• Generated weekly/monthly analyses of performance vs. budget for various departments and products along with the Company's Annual Report.
• Various other assistance.
1983-1987 FINANCIAL AID ASSISTANT/DATABASE ADMINISTRATOR
Katharine Gibbs' Business School, Philadelphia, PA
• Administered, processed and monitored all federal and state programs for eligible students.
• Generated and updated payment plans contracts, audited files and conducted Guaranteed Student Loan exit interviews.
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• Headed the computer department, trained staff and administered the database for the Philadelphia School.
• Trained staff at other branch offices.
SKILLS, QUALIFICATIONS, & ACHIEVEMENTS
Executive/Administrative Assistants & Office Management
30+ Years Experience
I have over 30 years of business experience mainly in some type of Finance. My computer and business equipment experiences are as follow:
ALL Microsoft XP, VISTA, Works & Windows Programs (Word, Excel, PowerPoint, Outlook, Outlook Schedule), Access 2000, Quattro Pro for Windows, Lotus 1-2-3, Adobe Acrobat Read/Write, ADP Systems, Blackboard & Jenzebar Programs. Various Database Programs, Email, Internet Web & Searches, Groupwise 5 Email and Scheduler, Dictaphone and all business machines.
AWARDS 2010-2011 Cambridge Who’s Who Award
2010-2011 Cambridge Who’s Who VIP Award
2011 Cambridge Who’s Who Lifetime Award Recipient
Number Of Years In Profession:
30
What Does He/She Attribute Success To:
She attributes her success to her God-given talents to push herself to continue enhancing her skills, as well as thinking outside of the box, never being afraid to try something new, pushing the limits of programs and creativity, and, most importantly, showing concern and interest in others lives.
Why did you become involved in your profession or industry?:
She became involved in her profession because marketing, whether it's domestic or international, is her favorite line of business; she enjoys creating new ways to bring products to the forefront with customers and loves using different mediums to do so.
Extended Bio Profile:
Ms. Mack has devoted more than 30+ years to the business world, and has gained experience with banking and brokerage houses, international corporations, nonprofits, educational organizations, and real estate. She is always pushing herself to learn new skills, excels at thinking creatively, and believes in taking the time to smell the roses and share them with others. Ms. Mack has three daughters, whom she raised and educated with her parents' assistance. In turn, she cared for her mother during her terminal illness, and is now the caregiver for her 85-year-old father. Ms. Mack enjoys being a young grandmother and treasures the time she spends with her grandson.
Position Responsibilities and Duties:
Working outside of the box; Being extremely detail-oriented; Working with computer programs to increase their original potential; Coming up with creative ideas to market projects
Awards/Honors:
2010-2011 Cambridge Who's Who VIP Award
2011 Cambridge Who's Who Lifetime Achievement Award
Where Will You Be In 5 Years:
In five years, Ms. Mack hopes to achieve a full-time position with a company that helps enhance my horizons both professionally and personally..