Type Of Business:
Consulting agency
Marketing Area:
International
Expertise:
Business relations and development
Major Product/SVS:
Information and communications technology consulting services
Hobbies/Sports:
Astronomy; Home renovations; Sailing; Tennis
Education Degrees:
Bachelor's Degree in Computer Science, RMIT University
Affiliations Awards:
Melbourne Chapter, Information Technology Service Management Forum International; Astronomical Society of Victoria, Inc.; BCS, The Chartered Institute for IT
Work History:
Director, Principal Consultant, RosMartin Consulting (2002-Present); Senior Consultant, Peregrine Systems (2000-2002); Service Management Consultant, Norman, Disney, & Young (1999-2000); Service Management Consultant, Ausmosys Pty Ltd (1998-1999); Third-, Second-, and First-Level Support Roles, Information Technology Help Desk Resource, Visy Industries (1994-1998); Electrical Tester, State Electricity Commission of Victoria (1979-1982)
Spouse's Name:
Roslyn "Ros"
Throughout the duration of your career, what was the one highlight that stood out the most?:
The highlight of his career was the development of a robust software development life cycle and release management process for service centers, tailoring development through production. This ensures minimal rework for developed solutions.
Charity:
World Vision Australia; Amnesty International; PLAN
Number Of Years In Profession:
10
Number Of Years In Current Position:
10
What Does He/She Attribute Success To:
He attributes his success to his hard work and understanding that every day provides new challenges and learning experiences.
Why did you become involved in your profession or industry?:
He became involved in his profession due to his passion for the field. He started as a first-level support agent at the information technology help desk for a paper manufacturing company. After earning a degree, Mr. van Mierlo set his sights on becoming a consultant.
Extended Bio Profile:
Mr. van Mierlo is known not only for his excellence in application information communications technology service management processes and procedures, but also for his significant corporate knowledge. He is able to look at the broader corporate picture, ensuring that today's work is investment in the future, rather than a simple fix for the here and now. Moreover, he possesses the utmost professional and personal integrity.
Position Responsibilities and Duties:
Maintaining direct relationships; Managing contracts with significant Australian government departments; Building other trading arms, including a personal computer maintenance service and a domain name and hosting service
Education Certifications:
IT Service Management Essentials, Pink Elephant; ISTQB Foundation Certificate in Software Testing, Planit; Certification in Test Team Leadership, Planit; ITIL v3 Foundation Certificate in Service Level, ISEB