Expertise:
Business; Organizational development
Major Product/SVS:
Customer satisfaction reporting that aids companies with customer retention
Education Degrees:
MBA, University of Guelph; Bachelor's Degree in Social Sciences, University of Guelph
Affiliations Awards:
American Society for Quality; National Association of Professional Women; Marketing Research and Intelligence Association; International Women's Forum
Charity:
Local Women's Shelter; YWCA; Plan International Canada, Inc.; World Vision, Inc.; United Way Worldwide
Number Of Years In Profession:
38
Number Of Years In Current Position:
25
What Does He/She Attribute Success To:
She attributes her success to her hard work, and ability to step back and see the results that her company has provided for its clients.
Why did you become involved in your profession or industry?:
She became involved in her profession after college with the feeling that she could handle business operations better than most. She decided to open her own business.
Extended Bio Profile:
Ms. Miner is an entrepreneur, visionary leader and acknowledged expert in the field of customer satisfaction measurement. She is an experienced, empathetic, articulate and funny speaker. The Dunvegan Group retains many longstanding clients, having worked with some of them for more than 22 years.
Position Responsibilities and Duties:
Managing a team of 20 people who actively interviews and surveys customers to better understand their needs and wants from a variety of retailers
Education Certifications:
Certified Marketing Research Professional, Marketing Research and Intelligence Association
Where Will You Be In 5 Years:
In five years, Ms. Miner hopes to expand her client base throughout North America and eventually take on global organizations.