Type Of Business:
Diagnostic Services Company
Expertise:
Ms. Topham's expertise is in practice administration, operations, redesign, policy development, quality improvement, regulatory compliance, and teambuilding.
Major Product/SVS:
Anatomic Pathology, Dermatopathology, Molecular Diagnostic Services
Hobbies/Sports:
Spending Time with her Three Children, Knitting, Attending Dog Shows
Education Degrees:
Master's Degree in Health Services Administration, University of Saint Francis (1988); Bachelor of Science in Medical Technology, Indiana University
Affiliations Awards:
Clinical Laboratory Management Association; Medical Group Management Association; American Association for Clinical Chemistry; American Society of Clinical Pathologists; American Hospital Association
Charity:
Indiana University Alumni Association; Marian University Alumni Association; University of St. Francis Alumni Association; Rescue Coordinator for the Midwest, American Toy Fox Terrier Club; Secretary, Great Lakes Toy Fox Terrier Club; Local Church; Susan G. Komen for the Cure; Society of St. Vincent de Paul
Number Of Years In Profession:
34
Number Of Years In Current Position:
14
What Does He/She Attribute Success To:
She attributes her success to her never-give-up attitude.
Why did you become involved in your profession or industry?:
She became involved in her profession after gaining experience working in the field of medical technology and laboratory administration.
Extended Bio Profile:
Among her many accomplishments, Ms. Topham is credited with coordinating the design of several outpatient laboratories and remodeling inpatient laboratories to meet the changing needs of health care providers and staff, and with successfully negotiating a major contract to provide services to more than 40 physician clients in a primary care network. She also redesigned the concept of "laboratory management" from a traditional subspecialty view to progressive, enabled empowerment of front line staff members, and actively coached a multi-level management team through work process redesign, enabling a 35 percent reduction in staff while increasing the scope of service.
Position Responsibilities and Duties:
Providing Operational Support for a 34-Member Pathology Group with Several Subspecialists, Managing Compliance, Monitoring Legal and Risk Issues, Building Services, Overseeing a Multi-State Transcription Pool and Client Servces Department, Credentialing for 34 Physicians, Monitoring Quality Assurance for 15 Laboratory Sites, Overseeing a Tissue Banking Service for Three Locations
Education Certifications:
Certificate, Methodist Hospital School of Medical Technology
Awards/Honors:
Leadership Award, AmeriPath (2009); Kiwanian of the Year Award (1994); Employee of the Year Award (1988)
Where Will You Be In 5 Years:
In five years, Ms. Topham hopes to branch into practice management.