Type Of Business:
Telecommunications company
Expertise:
System support; Business analysis
Major Product/SVS:
Communications services; Television; Telephone; High speed Internet services
Education Degrees:
Pursuing Bachelor's Degree in Business Management, Dallas Baptist University
Affiliations Awards:
Chamber of Commerce Leadership Committee
Charity:
Local Fire Protection Services
Number Of Years In Profession:
30
Number Of Years In Current Position:
30
What Does He/She Attribute Success To:
She attributes her success to the way everyone turn to her.
Why did you become involved in your profession or industry?:
She became involved in her profession because she started in the call center.
Position Responsibilities and Duties:
Providing for system support, DSL and Fios Internet; Confict management; Arbitration for business client call centers and the information technology department; Managing a team of eight
Where Will You Be In 5 Years:
In five years, Ms. Ellenwood Smith hopes to continue in telecommunications.