Type Of Business:
Health care benefits company
Expertise:
Customer service; Claims processing; Enrollment; Accounts receivable
Major Product/SVS:
Health care benefits and solutions
Hobbies/Sports:
Spending time at the beach; Reading; Watching movies
Education Degrees:
Bachelor of Arts in Psychology, Duquesne University
Charity:
Child Sponsorship, Food for the Hungry
Number Of Years In Profession:
19
Number Of Years In Current Position:
19
What Does He/She Attribute Success To:
She attributes her success to the support she receives from her mentors.
Why did you become involved in your profession or industry?:
She became involved in her profession after being influenced by her friends who worked for Aetna.
Extended Bio Profile:
Ms. Good was involved in mission work across many countries.
Position Responsibilities and Duties:
Setting performance targets; Processing claims; Managing international customer service correspondence; Ensuring accurate, timely and quality service
Education Certifications:
Certification in Project Management, The Ohio State University
Where Will You Be In 5 Years:
In five years, Ms. Good intends to continue working in the benefits area and expand her industry knowledge. She hopes to someday work abroad in an expatriate assignment.