Expertise:
Relating and listening to her clients
Major Product/SVS:
Spa services
Hobbies/Sports:
Gardening; Spending time with her Westie; Horseback riding; Sports; Race cars; Wine; Going on wine tours
Education Degrees:
Bachelor of Science in Geology, The University of Tennessee at Chattanooga; Associate Degree in Psychology, The University of Tennessee at Chattanooga
Affiliations Awards:
New Castle Chamber of Commerce; American Massage Therapist Association; Delaware State Chamber of Commerce; Rotary International
Charity:
Big Brothers Big Sisters of America; American Red Cross; Various Organizations for Juvenile Diabetes, Lymphedema and Birth Defects; American Lung Association
Number Of Years In Profession:
18
Number Of Years In Current Position:
10
What Does He/She Attribute Success To:
She attributes her success to her organization, networking, being a people person, her education and her good support staff.
Why did you become involved in your profession or industry?:
She became involved in her profession through the influence of her mother and her good support system. She started giving massages, and it calmed and helped her deal with life.
Extended Bio Profile:
Ms. Long grew up in the restaurant business. She is a platelet donor.
Position Responsibilities and Duties:
Fixing appointments; Answering the phone; Greeting people; Counseling; Bookkeeping; Managing deposits, laundry, janitorial tasks and maintenance; Supervising; Hiring; Firing; Purchasing; Watering the plants; Acting as a massage therapist; Applying face treatments, pedicures and feet treatments; Custom the products to the clients needs; Going over products and services with clients; Following up with technicians;
Education Certifications:
Certification in Energy Work; Certification in Sports Massage; Certification in Massage Therapy, State of Tennessee; Certified Energy Work, Touch and Sports Massage, Licensed by the State of Tennessee
Awards/Honors:
Best Day Spa of Philadelphia
Where Will You Be In 5 Years:
In five years, Ms. Long intends to expand the business; she hopes to double and then triple her company. She intends to open another location in Fort Walton Beach, Fla., add new items to the menu, and hire more staff members.