Type Of Business:
Information technology company
Major Product/SVS:
Global telecommunications and software specialization; Aerospace arena
Hobbies/Sports:
Song writing and poetry, Making Jewelry, learning Korean; Reading; Yoga, Traveling
Education Degrees:
Bachelor of Science in Biology, Saint Josephs College (1995)
Affiliations Awards:
Certified Microsoft Professional
Throughout the duration of your career, what was the one highlight that stood out the most?:
The importance of the right mindset. That is embodied by these the following ideas: Understanding, a non decision is still a decision, so make a decision.
Always, be ready to learn and yet, its important to learn how to listen. I do not have all the answers and yet I can go find many answers. Words are power so use them carefully.
Number Of Years In Profession:
8
Number Of Years In Current Position:
7
What Does He/She Attribute Success To:
She attributes her success to networking.
Why did you become involved in your profession or industry?:
She became involved in her professional through a strong interest in technology.
Extended Bio Profile:
Ms. Long has been working in the information technology support industry for the last seven years and is currently planning to expand her role from front-end customer support to back-end administrative and hardware support.
Position Responsibilities and Duties:
Managing telecommunication services; Working primarily outside the office, as well providing customer support; Accessing remote desktop; Providing software support; Fixing machine networks
Awards/Honors:
Americas Scholastic Grant; Interracial Grant
Where Will You Be In 5 Years:
In five years, Ms. Long aims to complete a master's degree and get involved in information technology security.