Expertise:
1) Project and program management; Consulting with multiple customers and accounts; Replacing all software applications with new manufacturing, CIS, ERP, data warehouse, and web interface software; Managing the full SDLC; Scheduling; Gathering requirements; Designing workflow; Working closely with the business and users to evaluate and QA the application; Planning the roll out; Scope and risk management; Vendor management; Budgeting; Staff development; Providing written and verbal status reports to steering committees consisting of the CIO and other executives;
2) Supporting individuals with DSRCT and Ewing’s sarcoma, and their immediate families by providing information, and emotional and financial support; Raising public awareness; Sponsoring research toward more effective treatment and, ultimately, a cure for DSRCT; Achieving our mission through the support of many volunteers and our Board of Directors; Providing support to, and exchanging information with, other professional cancer programs; Selling awareness merchandise; Hosting public fundraisers and community awareness events; Requesting corporate grants and private donations
Major Product/SVS:
Support for individuals with DSRCT, and Ewing’s Sarcoma, and their immediate families in the form of information, and emotional and financial support; Public awareness; Sponsorships for research toward more-effective treatment and, ultimately, a cure for DSRCT; Support for and information exchange with other professional cancer programs; Sales of Awareness Merchandise; Organizing public fundraisers and community awareness events; Requesting corporate grants and private donations;
Work History:
SUMMARY OF SKILLS
• An experienced IT Project Manager with SDLC and Software Engineering background.
• Contract, SLA and MSA negotiator
• Managing Staff, Scope, Risks, Budget, QA and Vendor
• Strong in PMI/PMBOK methodology
• Outsourcing Management and Onsite/Offshore Processes
• Business Liaison, Business Requirements, User Acceptance and Roll-out Plans.
• Production Support and Call Center.
JOB HISTORY
IT Director/Project Manager for Global Applications, Avery Dennison
Sept 07 to March 10
Reported to the VP of Global Applications and was overall responsible for the success of multiple, very large projects through the SDLC, with multiple phases, multiple teams, and regular scope changes.
• Responsible for implementation of Global ERP and Manufacturing Applications, and subsequently developed a Global Production Support Department to ensure productive and well supported global ERP and Manufacturing systems
• Managed Application Development of critical Business Applications through SDLC
• Staff Management, Business Liaison and all Vendor oversight
• Reported to Steering Committee; updated and presented project status dashboard
• Negotiated MSA, SLA and long term Strategic Contracts - total outsource value in excess of $50 million
• Worked very closely with the users (Business) for scheduling, gathering requirements, roll-out plan, testing, Incident Management, QA and sign-off
• Communication strategy, Budget, Business Liaison and Global synergy
• CRI Project managed from Leiden, NL. Project staff consisted of Avery Dennison employees and 5 different Vendor teams. Team size: 80. Direct reports : 7.
Technologies and Tools: PMBOK, QAD MFG/Pro, IBM WebSphere technologies, Lotus Notes, MS Office, Clarify, .Net (for Tivoli TIM/TAM)
Director - Account / Project - for US Technologies at WellPoint (Healthcare) 01/06 to 02/07 (>$2.2m)
• P&L and account growth Responsibility
• Responsible for Contract Renewals, SLA and Customer Relationship
• Managed the software engineering teams that were in multiple locations in USA and India.
• Responsible for Scheduling, Production Support and Change Control
• Staff Selection to ensure Contract fit
• Focus was on improving methodology, relations with business, quality improvement
• Team size: 25 (3 project leads and the rest technical staff). Technologies and Tools: Used Microsoft's .NET, SOA, WCF and IBM‘s WCS.
Project Manager - Watts Plumbing Technologies Inc USA and China
07/04 to 10/05($1.8m)
• Project Manager/Business Analyst for 11 months at this American owned China Factory.
• Implemented an ERP system (QADs MFG/Pro) taking this factory from a completely manual operation to a globally connected ERP system. Responsible for selecting and managing Staff, multiple Vendors, and Implementation of Software and Infrastructure.
• Managed Project in all aspects through SDLC. Once back in the USA also responsible for the customizing and rollout of a web-based WorkFlow system to all the Watts factories, globally.
Technologies and Tools: PMI, QAD MFG/Pro EB, MS Office, MS Project, Visio, Outlook, UNIX, Neterm, Citrix, etc
Sr Systems Analyst - MCI (TEK Systems) at Rancho Cordova California, USA
06/03 to 03/04
• Tek Systems Consultant working in the Trouble Management Group responsible for Production Support and trouble management of various company wide applications.
• Coordinated the activities of Programmers, Designers, Product Developers, Accountants, Legal Staff, Business Analysts, QA, Network Technicians, Switch Technicians, System Operators and Customer Service staff.
Tools - Worked on various mainframe and client server applications. Technologies and Tools: COBOL, Easytrieve, SAS, Remedy, MS Office, MS Access, Outlook, DB2, CICS, ISPF, JCL, etc.
Senior Program Management Consultant - Department of Motor Vehicles California, USA 03/02 to 11/02 ($65m)
• PM for the ERP for the State of California.
• Managed the Requirements Gathering, Feasibility Study Report (FSR), Business Justification Proposal and Request for Information (RFI).
• Responsible for Project Plan, Approval Presentations, Vendor negotiations and the Procurement strategy
• Responsible Project Budget and liaising with various State Agencies.
• Designed the program structure and entrenched the foundation for the Program Management Office (PMO). Project oversight and IV&V. QA’d the RFI, Request for Qualifying Information (RFQI) and Request for Proposal (RFP) of the project. Technologies and Tools: PMI, MS Office, MS Project, Prima Vera, and Visio.
Project Director/Manager SPL WorldGroup - Outsourced (various accounts)
04/97 to 03/02 ($25m)
• SPL outsourced all work to strategic partners in Tel Aviv, Malaysia, SA, Philippines and Australia
• Managed all facets of multiple projects through SDLC; Staff, Vendor, Customer, Requirements, Design, Construction, Budget, risks, communication, timeline, conversion, implementation and QA.
• Responsible for RFI, RFP, Vendor Selection, Contract negotiation, SLA
• Customers were State of Wyoming, Highmark Insurance, Boise Cascade Paper Products, Intel, United Energy (Melbourne, Australia)
• Co-authored SPL’s Project Management Methodology - based on the PMI concept.
Technologies and Tools: PMI, Natural/ADABAS, Predict, Construct, VB, C++, JAVA, SQL, CIS, Smalltalk, Oracle, DB2, COBOL FileNet, MS Project, Prima Vera, Siebel, Remedy, Peregrine Systems, Clarify, PowerPoint, Excel, etc.
Project Manager / Business Analyst - BOC AFROX Healthcare
02/91 to 04/97
• Successfully managed the selection, customization and implementation of Hospital Pharmacy software and interfaces as well as Infrastructure, Operational Procedures, Standards – rolling it out to 42 Hospitals. Put a Help Desk together, maintained and supported the applications.
Technologies and Tools: COBOL/CICS, VSAM, UNIPAY, QPAC, IDMS, FOCUS, CULPRIT, ADS/O, ADS/A, DOS, MVS, IBM, Design 1 and Method 1.
Junior Programmer to Project Manager Johannesburg, South Africa
11/78 To 02/97
• Worked at various companies growing from programmer to Project Manager
• Consultant and Team Lead Consultant in various businesses i.e. Banking, Auto Manufacturer, Retail, Insurance, and University of Natal.
Technologies and Tools: CICS, IDMS, FOCUS, CULPRIT, COBOL, ADS/O, ADS/A, DOS, MVS, AS
EDUCATION
PMI Training, Sacramento CA USA 2001
Training in Java and HTML, JSP, Java Servlets, SQL, MS Access, JDBC at UC Davis Extension Sacramento CA USA
Associates Degree(equivalent) in EDP at VAAL Technical University, South Africa
Areas of studies included Electronic Data Processing, Applied Statistics, Accounting, Commercial Programming and Economics
Various Project Management and Design courses.