Type Of Business:
Telecommunications company
Expertise:
Relationship building
Major Product/SVS:
Wireless services
Hobbies/Sports:
Playing in a women's soccer league; Weekly golf games
Education Degrees:
High School Diploma
Throughout the duration of your career, what was the one highlight that stood out the most?:
The highlight of her career was building long lasting relationships with internal and external clients, mentoring others to succeed, and being a positive influence.
Charity:
Former Volunteer, Various Community Services such as Victims Services and Justice Committees; Habitat for Humanity International
Number Of Years In Profession:
27
Number Of Years In Current Position:
10
What Does He/She Attribute Success To:
She attributes her success to hard work and setting achievable goals, being very competitive and performing at her highest level day in and day out.
Why did you become involved in your profession or industry?:
She became involved in her profession because she has had many family members who have worked for the telephone company. After graduating from high school, she decided to follow in their footsteps. At the time, the phone company was also a very welcoming business for young people looking to start a career with solid advancement opportunities.
Extended Bio Profile:
Ms. Tonhauser looks forward to reaching out, sharing her knowledge and learning from other executives. She truly enjoys leading teams to great success and excelling to exceed all expectations. She has been with Bell for ten years, spending nine years in her current position with Bell Mobility, which is a division of Bell Canada.
Position Responsibilities and Duties:
Marking informed decisions; Coaching, mentoring and producing leaders; Leading by example; Managing a sales team; Sharing her product and experience knowledge; Overseeing a group of client relationship managers, also known as business development representatives; Ensuring that existing clients are satisfied and that products follow contracts; Offering customer service; Leading a group of mobile service technicians; Satisfying customers with quality work and added value
Education Certifications:
Various Industry-Related Certifications
Awards/Honors:
Numerous President's Club Awards; Multiple-Time Honoree, SIP Winner
Where Will You Be In 5 Years:
In five years, Ms. Tonhauser plans to become the general manager of Bell Mobiilty's Western region, or become the director of human resources.